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Service Announcements
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BIFM
Number One Building
The Causeway
Bishop’s Stortford
Hertfordshire
CM23 2ER
Membership Enquiries - 0845 058 1358
Email: membership@bifm.org.uk
Professional Standards & Education
(Qualifications) Enquiries - 0845 058 1355
Email: qualifications@bifm.org.uk
Switchboard - 0845 058 1356
Email: info@bifm.org.uk
Fax : 01279 712669
See ’How to Find Us’ section for directions to the office
Website queries.
If you have any questions about the BIFM website or are experiencing problems using it, please check the Frequently Asked Questions page first and if this doesn’t help contact support@bifm.org.uk
If you have a comment about content on the website or if you feel any item is misleading or incorrect, please contact websitefeedback@bifm.org.uk with full details.
Departments: For all enquiries other than membership, please call 0845 058 1356 or use the contact details below:
Knowledge
knowledge@bifm.org.uk
Communications
communications@bifm.org.uk
Finance
accounts@bifm.org.uk
Operations
operations@bifm.org.uk
Click here for a full BIFM staff listing with contact details
BIFM Training www.bifm-training.co.uk
Enquiries - 020 7404 4440
info@bifm-training.co.uk
FM World magazine www.fm-world.co.uk
Advertising (website and magazine)
020 7880 8543
Editorial
020 7880 6229
editorial@fm-world.co.uk
Redactive Publishing Ltd
info@fm-world.co.uk
Complaints
If you have contacted us and are unhappy with the way we have dealt with you, we want to know. We want to put things right and we always welcome suggestions to help us improve our performance.
If you cannot sort out the problem with the person you have been dealing with, ask them for the name of their manager. You can then ask to speak, or if you prefer write to them. They will certainly investigate your complaint and tell you what they are going to do about it. Most complaints are settled in this way, very often immediately, If this is not the case, we always aim to respond within ten working days.
If you are still not satisfied, you can write to the company secretary:
Gareth Tancred
Number One Building
The Causeway
Bishop’s Stortford
Hertfordshire
CM23 2ER
... who will see that your complaint is followed up promptly and fairly.
Documents
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