Contact Us

Service announcements:

None.

BIFM
Number One Building
The Causeway
Bishop’s Stortford
Hertfordshire
CM23 2ER

Membership Enquiries - 0845 058 1358
Email: membership@bifm.org.uk

Professional Standards & Education Enquiries - 0845 058 1355
Email: pseco-ordinator@bifm.org.uk

General Enquiries - 0845 058 1356
Email: info@bifm.org.uk
Fax : 01279 712669

See ’Find us’ section below for directions to the office

Website queries?
If you have any questions about the BIFM website or are experiencing problems using it, please check the Frequently Asked Questions page first and if this doesn’t help contact support@bifm.org.uk

If you have a comment about content on the website or if you feel any item is misleading or incorrect, please contact websitefeedback@bifm.org.uk with full details.

Departments: For all enquiries other than membership, please call 0845 058 1356 or use the contact details below:

Membership - 0845 058 1358
membership@bifm.org.uk

Professional Standards & Education - 0845 058 1355
pseco-ordinator@bifm.org.uk

Knowledge
knowledge@bifm.org.uk

Communications
communications@bifm.org.uk

Finance
accounts@bifm.org.uk

Operations
operations@bifm.org.uk

Click here for a full BIFM staff listing with contact details

BIFM Training www.bifm-training.co.uk
Enquiries - 020 7404 4440
info@bifm-training.co.uk

FM World magazine www.fm-world.co.uk

Editorial - 020 7880 6223
editorial@fm-world.co.uk

Advertising (website and magazine)

Senior Display Sales
Adam Potter - 020 7880 7660

Senior Recruitment Sales
Tanyel Ali - 020 7880 6245

Redactive Publishing Ltd
17 Britton Street
London
EC1M 5TP
info@fm-world.co.uk

More information

Complaints

If you have contacted us and are unhappy with the way we have dealt with you, we want to know. We want to put things right and we always welcome suggestions to help us improve our performance.

If you cannot sort out the problem with the person you have been dealing with, ask them for the name of their manager. You can then ask to speak, or if you prefer write to them. They will certainly investigate your complaint and tell you what they are going to do about it. Most complaints are settled in this way, very often immediately, If this is not the case, we always aim to respond within ten working days.

If you are still not satisfied, you can write to the Chief Executive:

Ian R Fielder
Number One Building
The Causeway
Bishop’s Stortford
Hertfordshire
CM23 2ER
... who will see that your complaint is followed up promptly and fairly.

Find us

Number One Building

Entrance to car park

Entrance to offices

The entrance to Number One Building is off Bridge Street. Please press the automated intercom system at the main doors. This will contact a member of staff who will allow you access to the building. Please use either the lift or the stairs to the first floor, where we are located. Here you will need to use another intercom system to gain access to our waiting area where you will be met by an available member of staff.

By road - M11:

From the north, take the A120 exit to Colchester at Junction 8 on the M11.

From the south, take the exit toward A120(W) at Junction 8a and merge onto the A120 (signposted Bishop’s Stortford).

At the roundabout, take the 1^st exit onto A1250/Dunmow Road and then proceed over 2 roundabouts. At the next roundabout, take the 1^st exit into Bridge Street and turn right into Old River Lane where you will find the car park. At the entrance, turn right at the mini roundabout into the short stay public car park (Waitrose car park is for customers only). Follow the path on foot through the building’s car park (alongside Old River Lane) and towards the entrance to our offices. Alternatively, you can use the undercover parking located on Dunmow Road, next to Sainsbury’s.

Click here for a location map or download the attachment below.

NB You can zoom into and out from this map and move it using the controls.

View Larger Map

By rail:

Bishop’s Stortford is served via One Railway from London (Liverpool St) and Stansted Airport with average journey times ranging between 30mins to 1hr 10mins.

From the train station it is a 3 minute walk to BIFM by going up Dane Street, turning left along Hockerill Street and left into Bridge Street.

Click here for additional information

By bus:

Bishop’s Stortford is easily accessible by bus.

Click here for information and timetables