Facilities Management Introduction
BIFM has formally adopted the definition of FM provided by CEN the European Committee for Standardisation and ratified by BSI British Standards:
“Facilities management is the integration of processes within an organisation to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.
Facilities management encompasses multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace.
Effective facilities management, combining resources and activities, is vital to the success of any organisation. At a corporate level, it contributes to the delivery of strategic and operational objectives. On a day-to day level, effective facilities management provides a safe and efficient working environment, which is essential to the performance of any business – whatever its size and scope.
The foundation for facilities management
- Cost-cutting initiatives of the 1970s and 1980s under which organisations began to outsource ‘non-core’ services
- Integration of the planning and management of a wide range of services both ‘hard’ (e.g. building fabric) and ‘soft’ (e.g. catering, cleaning, security, mailroom, and health & safety) to achieve better quality and economies of scale
- Formation of the BIFM in 1993, followed by the development of specialised training and a qualification
- Step-change with the Private Finance Initiative (now Public Private Partnerships), becoming an integral part of large-scale projects to manage, replace, and upgrade the country’s infrastructure and public service facilities. This new approach was swiftly followed in the private sector and abroad.
Facilities management today
Looking to the future
- Interest in outsourcing as a ‘hot’ management topic
- Heavy media coverage of PFI/PPP initiatives and
- Increasing attention being paid to the sector by the financial community
- Deliver effective management of an organisation’s assets
- Enhance the skills of people within the FM sector and provide identifiable and meaningful career options
- Enable new working styles and processes – vital in this technology-driven age
- Enhance and project an organisation’s identity and image
- Help the integration processes associated with change, post-merger or acquisition
- Deliver business continuity and workforce protection in an era of heightened security threats