Gareth Farmer

Buildings Manager, Interserve    

Studied: BIFM Level 4 Diploma in Facilities Management

BIFM recognised centre: Xenon Group  

What was your reason for taking the qualification?

I took the Qualification to improve my general understanding of Facilities Management.                                

How did you find the experience of studying for the qualification?

I looked forward to the monthly training sessions and learned a lot about Facilities Management and the reasoning behind an awful lot of company processes.                             

How has achieving the qualification helped in your current role?

I have a deeper understanding of the part that we play in supporting our customers and how best to develop and maintain these relationships.                              

How will achieving the qualification help in your career?

I feel that having a recognised qualification will help me with career progression.                             

Have you put into practice new knowledge and/or skills?

I have helped to develop documents and processes and now also consider requests from a different perspective.  This has been noted by our customers and our client.                                                           

Would you recommend the BIFM qualifications to others,and if so why?

Yes, the qualification looks into many areas of FM and gives delegates an appreciation of the scope and diversity of Facilities Management.  I found myself sharing knowledge and ideas with people from all sectors and gained useful insight into their FM applications.                              


What’s the next step? 

I have a baby due in June so I will see how that goes first but I would love to continue with the BIFM programme of qualifications.                             

Find out more about BIFM Qualifications                             

To find out more about the different levels and size of qualifications in facilities management that are available, click on the links below:

Contact us with any questions

If you have any queries about what’s right for you, where to study, and if you’re an employer, how the qualifications can work for your organisation, contact us at:

t: +44 (0) 1279 712651
e: qualifications@bifm.org.uk