Competences
The scope of knowledge, managerial skills and specialist expertise demanded of the successful facilities manager can seem daunting. To help shape and define this scope, BIFM has identified twenty revised competences. These have been mapped against the new BIFM qualifications and are used to develop the criteria for accreditation of higher education courses.
This listing incorporates strategic and operational competences and also spans a mix of generic and specialist/technical areas.
- The Business Organisation
- Management Principles
- Risk Management
- Information and Knowledge Management
- Project Management
- Personal Leadership
- Human Resources Management
- Relationships with Suppliers and Specialists
- Quality Management
- Customer Service
- Management of Property
- Property and Building Services Maintenance
- Space Management
- Support Services Operations
- Sustainability and Environmental Issues
- Energy and Utility Management
- Financial Management
- Procurement, Contracts and Contract Management
- Legislation, Codes, Directives and Regulatory Issues
- Facilities Management – Development and Trends
Revised competences
The full revised competences can be downloaded by clicking on the document below.
Documents
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BIFM Revised Competences
