Competences

The scope of knowledge, managerial skills and specialist expertise demanded of the successful facilities manager can seem daunting. To help shape and define this scope, BIFM has identified twenty competences, grouped into six key management areas. These competences underpin the assessment criteria for all three routes of the BIFM Qualification. They have also been used to develop the BIFM examination syllabus and criteria for accreditation of higher education courses.

Current competences
The full current and revised competences can be downloaded by clicking on the documents below.

UNDERSTANDING BUSINESS ORGANISATION
1.            Understanding the Structure and Behaviour of Organisations
2.            Understanding Business and Organisational Strategy
3.            Developing FM Strategy

MANAGING PEOPLE

4. People Management

5. Communication

6. Working with Suppliers and Specialists

MANAGING PREMISES

7. Property Portfolio Management

8. Understanding Building Design

9. Building Fabric Maintenance

MANAGING SERVICES

10. Managing Building Services

11. Managing Support Services

12. Project Management

13. Managing Customer Service

MANAGING THE WORKING ENVIRONMENT

14. Environmental Issues

15. Space Management

MANAGING RESOURCES

16. Procurement

17. Risk Management

18. Financial Management

19. Quality Management

20. Information Management

Competence review

The Institute has undertaken a review of the competences and the new BIFM Qualifications which will be available in 2010 are based on the revised BIFM Competences.