The scope of knowledge, managerial skills and specialist expertise demanded of the successful facilities manager can seem daunting. To help shape and define this scope, BIFM has identified twenty competences, grouped into six key management areas. These competences underpin the assessment criteria for all three routes of the BIFM Qualification. They have also been used to develop the BIFM examination syllabus and criteria for accreditation of higher education courses.
Current competences
The full current and revised competences can be downloaded by clicking on the documents below.
UNDERSTANDING BUSINESS ORGANISATION
1. Understanding the Structure and Behaviour of Organisations
2. Understanding Business and Organisational Strategy
3. Developing FM Strategy
MANAGING PEOPLE
4. People Management
5. Communication
6. Working with Suppliers and Specialists
MANAGING PREMISES
7. Property Portfolio Management
8. Understanding Building Design
9. Building Fabric Maintenance
MANAGING SERVICES
10. Managing Building Services
11. Managing Support Services
12. Project Management
13. Managing Customer Service
MANAGING THE WORKING ENVIRONMENT
14. Environmental Issues
15. Space Management
MANAGING RESOURCES
16. Procurement
17. Risk Management
18. Financial Management
19. Quality Management
20. Information Management
Competence review
The Institute is committed to reviewing and refreshing the competences on a regular basis and the first phase of its 2004/5 review programme has just been completed. The latest draft of the revised competences can be viewed by clicking on the link below, and further work is underway to develop the next level of detail. All interested parties will be advised on the progress of this project and transitional arrangements developed and communicated with a clear timetable for implementation.
Candidates already working through the
Qualification programme will be assessed against the current competences. Candidates who apply to join the programme in 2005/6 will be advised how to proceed according to the timetable of transitional arrangements, when published.
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BIFM current Competences
