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The BIFM Awards took place at the Grosvenor House Hotel, London on Monday 10 October 2011 and celebrated the increasingly strategic profile of FM.

The awards are the biggest and most prestigious networking event within the UK’s FM calendar, and gives national recognition to the leaders in our profession.  

The awards are designed to celebrate the increasingly strategic profile of FM by highlighting the key role it plays in the success of public and private sector organisations.

They recognise more than just the work that FMs do; they identify the evolution of facilities management as an industry.

The BIFM Award Winners of 2011 are:

• Innovation in Customer Service - *Carrilion Facilities Management*
• Innovation in Technology and Systems - *SGP with Altius Vendor Assessment* 
• Innovation in Products - *Plastic Surgeon*
• Impact on Organisation and Workplace - *Telefonica UK supported by ISS*
• Sustainability and Environmental Impact - *Modus services Limited*
• Communications and Marketing - *HSS Hire*
• FM Excellence in a Major Project - *Serco*
• FM Client of the Year* - *The Co-operative*
• FM Consultant of the Year- *EC Harris*
• FM Service Provider of the Year - *Westway Services Limited*
• Facilities Manager of the Year - *Chris Stoddart Cushman & Wakefield*
• Overall Industry Impact - *Lionel Prodgers*
• Judges Special Award - *PriDE*

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Sponsor of the business card draw: