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> Home > Events > Awards > BIFM Awards 2011 > Innovation in Products Award

Innovation in Products Award

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Award winner - Plastic Surgeon

Simple concept of cosmetic repairs and fine finishing services, developed form the automotive industry and introduced into the service sector. Plastic Surgeon have innovatively taken these products and developed it into a market leading customer offer. The range is endless, the ability to effect cosmetic repairs on virtually any product in the built environment. The potential is huge, the benefits likewise both in terms of cost, minimising disruption, rapid respond and fix times and environmental benefits…. “don’t skip it… fix it !”. Underpinning all of this is a fantastic customer support model creating a mobile repair solution which models perfectly into industry ways of working. A truly innovative solution which has massive potential.

Judging criteria:

  1. A clear description of the product, including how it is used and its scope and relevance within the industry
  2. The need for the product, how it aligns with the business strategy and the innovative nature of the product
  3. How the product innovation has been integrated either into a business offer or into a specific project, clearly showing the design and effectiveness of the implementation programme
  4. Measurements of success in the following areas: customer/end user, financial, environmental
  5. The business case for future investment, including an outline of future applications

Judging team

  • Lead Judge – Nick Shaw (VINCI Facilities)
  • Support Team – Pauline Ledford (Telereal Trillium), Lucy Jeynes (Larch), Martin Pickard (FM Guru), Tricia Stanley (Sodexo), David Wright (Corporate Property Advisors), John Bowen (Gulfhaven), Andy Kelly (Carillion FM), Keith Glennister (ISS), Stuart Harris (Worley Parsons), Tony Hill (Hillstones Associates)  

Sponsor: HSS Hire

HSS Hire is the UK’s original and award-winning tool and equipment hire company - since 1957 we’ve helped big businesses, trade and DIY customers with their hire requirements. Today, our nationwide network of supercentres offer easy access to our extensive range of tools, equipment, plant and specialised kit.

And because we’re committed to making hire easy and helping our customers to work safely whilst driving down their costs, we also offer a range of clever hire-related services – from our online business management system, HSS LiveHire, to our fully managed equipment plans, HSS Outsource.

HSS Hire is ISO9000, ISO14001 and OHSAS18001 accredited and still the only tool and equipment hire company to have achieved a four star British Safety Council Award.

Website links:
www.hss.com, www.hsslivehire.com, www.hsstraining.com

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