Events

Team Leading for FMs (Code 811FES)

4th - 6th November 2008 (9:00AM - 4:50PM)

Location	Central London
Contact	Teresa Mulligan
Email	info@bifm-training.co.uk
Tel	020 7404 4440
Website	www.bifm-training.com
Details	Team Leading for FM’s Arriving in the role of team leader, supervisor or manager, is often the result and reward for past endeavours. It is unusual for people to become team leaders because they have been ‘spotted’ as talented managers of others. But, whatever the reason, it is more than just the right to a title and a pay increase. Suspended in the ‘no-man’s-land’ between top-down and bottom-up pressures, it is difficult to successfully migrate into this important role without appropriate training, and without the benefits of discovering their identity in a positive and structured way. Effective Supervision – is designed specifically for that purpose. It aims to help people communicate at all levels, boosting their confidence to maintain control, and yet sustain good relations. It helps people manage themselves, and become leaders of others. It encourages a spirit of creativity and continuous improvement. • Short-term planning - Helping team leaders think ahead • Time Management - Getting the most from the working day • Organising - Deciding who does what and how well it needs to be done • Innovation - For continuous improvement by getting the team involved • Delegation - Shifting responsibility to those capable of doing the work • Handling difficult people - Confront your trouble makers • Decision making - Helping team members make the right decisions • Communication - Keeping everybody informed and the ideas flowing • Consensus reaching - Discussion, patience and careful listening • Performance review - Reviewing staff performance in a motivating way Nationally recognised qualification: On the last day of this course there is a confirmation of learning using ‘reflective reviews’ placing the material content of the programme in context of people’s real work to gain a nationally recognised qualification - Level 2 introductory certificate in team leading (supervisor level) - awarded by the Institute of Leadership & Management.
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