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The FM Business School - Advanced FM (Code 1003FBUS)

16th - 18th March 2010 (9:00AM - 5:00PM)

Location Central London
Contact Kay Morrow
Email info@bifm-training.co.uk
Tel 020 7404 4440
Website www.bifm-training.com
Details To develop an understanding of facilities from a strategic perspective in order to enable more effective dialogue with senior management and directors, and thus raise the profile and recognition of the vital contribution a professional FM service makes to organisational success

By the end of this course you will be able to describe:

Where FM sits within the context of organisational and business infrastructure
How to identify the FM strategy that will best satisfy your organisation
How FM is viewed by senior management and by Boards of Directors
How to relate your service to corporate strategy
New ways of working and the workplace of the future
The workplace in the light of changing organisational and commercial requirements
New design features and new ways of working
What kinds of buildings and support infrastructure we need in the future
What leading-edge designers and occupiers are doing and predicting
How to ensure there is adequate property available to support the business needs of the organisation - and avoiding costly oversupply
Factors that make buildings excellent for occupants rather than merely ‘usable’
The productivity of buildings as perceived by occupants
The factors which make buildings perform well for their users – whether technologically complex or simple
FM, Contracting, PFI and property – the current and potential future directions
Pressures in the UK world of PFI and PPP and the ongoing real estate challenge
How people respond to new working practices, and how they are affected by change
How to maintain morale and commitment during change
What we mean by cultural change, and how it can be achieved

Description

The programme focuses on strategic facilities planning in the context of change.

The course explores the critical relationship between business and organisational objectives and facilities management operations. It provides both new ideas and the opportunity for managers to extend and refine their knowledge and skills.

It highlights ways in which innovative practice can help policy maker’s model new approaches and resourcing structures. It addresses the key issues affecting the successful implementation of change.

A key feature of this course is a group exercise conducted in syndicates culminating in a presentation to a ‘board of directors’ on the final afternoon. The purpose of the exercise is to reinforce knowledge from the presentations, and encourage delegates to articulate the importance and value that effective Facilities Management can deliver to organisations.

A Strategic Vision for FM
The opening session gets delegates to consider FM from a strategic perspective, and introduces the brief for the exercise.

The Workplace of the Future
The wide variety of available workplace settings is explored, and how they are based on the need of the user, the role and organisation.

New Technologies in FM
A comprehensive review of new and emerging technologies that will impact work and the workplace, with visions of the future and case studies from innovative workplaces. This session will allow FMs to understand the key trends and adopt technology that can lead to FM innovation.

Property Strategies
How do Facilities Managers evaluate how well their current space and real estate meet the requirements of the organisation? This session reviews some of the tools and techniques that will assist them to do this and to begin to develop a property strategy for changing organisational needs.

Human Factors in the Office: the Bottom Line
What are the crucial things affecting human performance in the workplace? Drawing on building studies from the UK and worldwide from the past 20 years, this session looks at the reality of building performance, covering comfort, health, productivity and wider aspects of satisfaction and human behaviour.

Contracting, PFI, and Property – Future Directions
The session describes how the FM market in the UK has evolved and what lessons can be learned from studying the characteristics of each stage. The debate goes onto comment on what the trends are today and how the FM market of the future may look

Contracting, PFI, and Property – Future Directions
The session demonstrates the history of PFI developments and shows why PFI is a well established procurement tool in the public sector market today. But does it work for everyone and can non-public sector customers capture benefits in a comparable way?

People, Performance and Change
Using real situations that participants are facing, in this session we
a) Look at the context and background of organisational change,
b) Explore the people issues that need to be addressed (at the organisational and individual level) during any change, and finally
c) Work with some tools to increase our capacity to influence the change process.

Presentations to ‘Board of Directors’ and Feedback
Each team makes a presentation to the Board of Directors
 

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Related topics

Building design

Business organisation

Management
Performance
Quality management

Events

People management

Motivation & reward

Procurement/projects

Contract management
Outsourcing
Procurement

Professional issues

CPD
Education & Training
Skills

Property

Leases

Risk management

Strategic FM

Sustainability

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Furniture
Lighting
Space planning

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