Events

Improving Workplace Performance (Code 1009IPW)

22nd - 23rd September 2010 (9:30AM - 5:00PM)

Location	Central London
Contact	Kay Morrow
Email	info@bifm-training.co.uk
Tel	020 7404 4440
Website	www.bifm-training.com
Details	Establishing critical success factors is essential: cost impact, greater reliability, better value for money, a higher level of service and; establishing the right mix of all these. The workplace must be cost effective yet it must also enable people to work effectively and productively. What is the right balance between cost and effectiveness, between quality and value? This course reviews all these issues and provides delegates with a range of tools, techniques and case studies with an opportunity to explore them through discussion. The extending scope of FM leadership What do we mean by performance and high performance in FM? Understanding your stakeholders and customers Developing realistic measures, programmes and setting targets for success Creative problem solving Recognising the importance of partners and allies Communicating and engaging with staff and managers Frameworks for getting buy-in and decisions made.
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