Events

The Tender Process & Specification (Code 1009CSP)

21st September 2010 (9:00AM)

Location	Central London
Contact	Kay Morrow
Email	info@bifm-training.co.uk
Tel	020 7404 4440
Website	www.bifm-training.com
Details	The FM Tender Process Aim To give delegates an effective, systematic and professional approach to tendering and the appointment of contractors through the use of good specification and process management. Objectives By the end of this course you will have a sound understanding of: How to agree the contract objectives with users, customers and managers. Developing an effective specification and Invitation to Tender (ITT): process & structure How to define outputs and standards The importance of the contract conditions. The use of key performance indicators (KPI’s) for effective contract management. Managing the tender process including: pre-qualification, pre-tender interviews & negotiations Evaluating bids for Value-for-money. Short-listing, post-tender clarification and negotiation. Contract award, handover and implementation. Institute of Leadership and Management Endorsed Award This course is one of a suite of 3 contracting training courses. If delegates take all three courses consecutively, they can take a short assessment at the end of day 3, for which successful candidates will receive an ILM Endorsed Award Certificate Description Too many contracts fail to meet customer expectations due to poor specification, inadequate pre-qualification and tendering procedures. FM contracts are particularly vulnerable. The most effective specifications are those that are developed from pure output and performance criteria at tender stage into contract specifications that incorporate service provider method statements and contain agreed key performance indicators for subsequent contract management. Effective management of the tender process is an essential pre-requisite for a successful value-for-money contract. Content • Agreeing the contract objectives with users, clients and managers • Defining outputs and performance standards • Identifying Critical success factors and key performance indicators KPI’s • Developing a specification and an Invitation to Tender ITT • Designing-in at contract tendering and negotiation stages the means to manage post contract award • Evaluating bids for value for money and short-listing • Post-tender clarification and negotiation • Contract award and starting on site Other related contracting courses This course is one of a suite of three contracting courses which run consecutively at the same venue. If you attend all three there is a discount on the course fees. The three courses are: The Tender Process (CSP) Successful Contract Management (QMTM) Negotiating to Win (FWN) Institute of Leadership and Management Endorsed Award If delegates take all three courses consecutively, they can take a short assessment at the end of day 3, for which successful candidates will receive an ILM Endorsed Award Certificate
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