Contract Management: Commercial models, KPIs and SLAs - 1-2 Feb, London - 2 day course

1st - 2nd February 2018 (9:00AM - 5:00PM)

Location etc.venues Norton Folgate
4-12 Norton Folgate
E1 6DQ
United Kingdom
Tel: +44 (0)1279 712 620
Contact BIFM Academy
Tel +44 (0) 1279 712631
Website Book Now
Details Got a failing contract? Learn how you can put it back on track. Enhance your commercial skills and learn to maximise value – financial and functional - from your FM contracts.

This course will help you to better understand the key elements that go into an FM contract and the tools and techniques you can use to improve delivery of current and future contracts.

Is it for you?
This course will benefit you if you are looking to increase the value you receive from your contracts and is appropriate for any facilities management professional who deals with contracts who is looking to improve their commercial skills and their economic relationships.

What will you learn?
Gain a better understanding of the key elements of different kinds of contracts in relation to operational, tactical and strategic level plans within your organisation.

Learn the economic theory of outsourcing and apply the logic to your day-to-day commercial dealings. Master every aspect of the procurement cycle and discover how to build in benchamrking and other continuise improvement techniques.

Learning techniques within this course
•group workshop
•case studies
•risk assessment exercises
•set reading

Learning resources
•comprehensive course handbook
•profiling tools
•resource list
•BIFM good practice guides
•equivalent to 12 CPD hours

All BIFM Academy day courses include refreshments and lunch.

Register now

Click here to register

BIFM members - £650pp +VAT
BIFM non-members - £750pp +VAT

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Related topics

Business organisation

Quality management

Client sectors




Facilities services


Acquisitions & Mergers

FM market

Contract tender
Financial performance



Contract law


Individual Membership

People management



Contract management

Professional issues