Events

Personal Effectiveness Skills (Code 809PEF)

18th September 2008 (9:00AM)

Location	Central London
Contact	Teresa Mulligan
Email	info@bifm-training.co.uk
Tel	020 7404 4440
Website	www.bifm-training.com
Details	Personal Effectiveness Skills for FM’s Aim To provide an introduction to a range of personal effectiveness time management skills suitable for successful facilities management Objectives By the end of this course you will be able to: • Develop your own clarity statement for ongoing reference • Prioritise tasks using a range of tools designed to increase personal effectiveness • Identify distractions and ways of minimising them • Take more control of your time and your life Institute of Leadership and Management Endorsed Award This course has been endorsed by the Institute of Leadership and Management, and delegates can take a short assessment at the end of the day, for which successful candidates will receive an ILM Endorsed Award Certificate Description This course has been designed to enable FM’s to be more effective at work Getting Clarity • Clarity is the most critical yet most overlooked and under utilised first step towards improving your time • Delegates will spend time developing their own Clarity statement by identifying: Where I am today; where I want to be; how I can get there; and what are the Wins along the Way • Once an individual's Clarity has been established, it can be used to build a positive behavioural change by comparing everything to the clarity map that has been created • By doing this delegates can start taking more control of their time and their life Understanding Task Prioritisation • The next two sessions are highly practical sessions introducing a simple prioritisation matrix that can reduce the common symptoms associated with poor time management • Delegates will spend time identifying the keys to time management and working through each area using personal and practical examples Matrix Tool • The matrix tool is the method by which task prioritisation can be successfully managed. Detailed activities will be carried out to illustrate how the tool works and to allow delegates to both experiment and challenge, using real examples • Additional tools for the time management box are introduced to work alongside the matrix, in order to give delegates a number of approaches and techniques to apply Reducing Distractions • Tiredness is a major distraction - by tackling this, your personal effectiveness can improve dramatically • The top 12 time wasters are discussed and debated alongside a personal 'time waster' audit in order to highlight where external influences may be hampering delegates effectiveness and their ability to manage their time Delegation • The key elements of delegation are discussed followed by an interactive exercise looking at delegates current work situations. The aim of this session is to challenge the frequently held view that 'I have to do everything myself to get anything done' Managing the Impact of Others • Having taken control of their own time it is important to also consider controlling the impact that other people have on us • By developing personal strategies for dealing with different groups of people, an element of control can be added when 3rd parties are involved Learning Log • All delegates will be asked to commit to one specific action as a result of the learning - the emphasis will be on identifying a behaviour change for each individual
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