Jobs
Service Support Manager - West Midlands
£37,909 - £43,032
| Posted | 15 May 2008 |
|---|---|
| Region | Midlands |
| Contact | - |
| recruitmentfirecontrol@communities.gsi.gov.uk | |
| Details | FiReControl is a major fast-moving, mission-critical, change project with a large technology component significantly influencing the way fire and rescue services will work in the future. It will provide, through 9 newly constructed regionally located centres, advanced 999 call handling, resource mobilisation and communication technology, mutual backup between centres and the capacity to deal with high demand conditions. In short, this is an essential and pivotal project to strengthen and enhance civil resilience while driving forward fire service modernisation. Following the successful recruitment of the West Midlands Regional Control Centre Director and the recent announcement of the IT contract award, we’re now looking to appoint a Service Support Manager to support the Regional Control Centre Director in the start-up of the West Midlands Regional Control Centre. As a member of the RCC senior management team, your work will initially involve the development and implementation of strategies as well as liaising with contractors and suppliers to ensure the RCC can meet its service standards and achieve the objectives. Once the Control Centre is operational, you will have responsibility for the effective and efficient day-to-day management of the relevant national contracts, suppliers in the RCC and for any regionally determined procurement or contracts. You will also be responsible for managing the training, management information, gazetteer and administration teams, ensuring a quality service to the Control Room itself and the organisation as a whole. To be considered, you must possess experience of procurement and contract management at an operational level which may have been gained in the public or private sector, as well as having substantial experience in working with internal and external stakeholders to achieve outcomes which aid the delivery of performance & quality objectives. You will also have evidence of having managed a wide range of services, including Facilities Management and IT, to meet detailed specifications ensuring support to the organisation in achieving its objectives. We’ll also be looking for excellent communication, leadership and analytical skills. For more information and to request an information pack, please contact: Email: recruitmentfirecontrol@communities.gsi.gov.uk Alternatively: FiReControl – SSM Vacancies, Zone A4, Ashdown House, 123 Victoria Street, London, SW1E 6DE. Please note: an application form must be completed for this post, unaccompanied CVs will not be accepted. Completed applications must be returned by 12 noon on Thursday 19th June 2008. We aim to be an Equal Opportunity Employer and seek applications from all members of the community. |
