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Quality management


7 Dec 2016 BIFM publishes new guidance note on operational cost benchmarking

Helping facilities management professionals to highlight best practice and identify gaps in performance through operational cost benchmarking is the subject of the latest Guidance Note published by BIFM.

8 Feb 2008 Operon secures top BSI standard protected
Operon has been to be awarded the PAS 99 certification by the British Standards Institution (BSI).
8 Mar 2007 Buyer beware when choosing software protected
The automation of FM processes and better management information systems offer huge benefits. But a new report cautions FMs to consider many factors to ensure the right system is bought to deliver those benefits.
1 Mar 2007 BPO vendors missing out on contracts protected
Two-thirds of sellers of business process outsourcing services will turn down a contract because they lack process operations knowledge, according to a new survey from the National Outsourcing Association (NOA).
13 Oct 2006 FM Procurement Good Practice Guide - Available Soon protected
The BIFM Procurement Good Practice Guide will be available early in 2007.


25 - 26 Apr 2017 Making Catering Contracts Work (Code 1704FCAT)
25 - 27 Apr 2017 Understanding Facilities Management [Foundation] (Code 1704UFMF)
9 - 10 May 2017 IOSH Risk Assessment in Practice (Code 1705HSA)
9 - 11 May 2017 Understanding Facilities Management [Foundation] (Code 1705UFMFE)
10 - 24 May 2017 Team Leading [ILM Level 2 Award in Leadership and Team Skills] (Code 1705FES)


  Type   Date Title
pdf icon Presentations and Papers
Managing Quality 10th March - Andrew Shaw
Managing Quality Event - BSG Presentaion Slides protected
pdf icon Presentations and Papers
Managing Quality 10th March
GVA Presentaion Slides - Richard Davies protected
 icon Articles
June event 2014 - Jersey - Compliance
Quarterly Training - raising the awareness from a Compliance perspective in relation to Sprinklers and Fire Engineering and Legionnaires Disease - Roles and Responsibilities. protected
pdf icon Presentations and Papers
Slides from BIFM London region event on 22 November 2012: Public Private Partnerships: achieving auditability and transparency
At the BIFM London event, Service Works Group looked at the problems that can occur in PPPs when auditability and transparency are compromised or not achieved, and the contrasting benefits that accrue when these factors are in place. protected
ppt icon Presentations and Papers
Quality Management in FM - 23 November 2011
Presentation from the Quality Management in FM CPD event held in November 2011. protected

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