Group Membership application

This competence covers understanding the ways in which organisations are structured and how they operate; the decision making process within organisations; company culture; the business lifecycle; continuous improvement and the management of change.

This competence covers the way organisations set strategy for the business as a whole and functions within it, as well as specific elements such as business planning; objective setting; performance measurement and scenario planning.

This competence covers the development, implementation and management of the FM strategy.

This competence covers resource planning; selection, recruitment and training; motivating, rewarding and retaining staff; management and leadership skills; performance monitoring and appraisal; managing dismissal, resignation, redundancy and retirement; introducing new ways of working and employee legislation.

This competence covers the benefits of good communication; written, presentation and listening skills; group dynamics and negotiation.

This competence covers the roles of specialists in our industry; working with multi-discipline teams; selecting and appointing suppliers and specialists; managing and monitoring performance; keeping up to date with new developments and managing the close-down of supplier relationships.

This competence covers purchasing strategy for goods and services; development of standard specifications; use of standard terms and conditions; evaluation and cost comparisons; keeping up with contract legislation and practice.

This competence covers the application of risk management techniques; risk analysis; reducing risk; understanding risk transfer; development of business continuity plans.

This competence covers understanding financial systems and processes; managing capital and revenue budgets; managing cash-flow; understanding VAT and tax; and preparing financial cases.

This competence covers the principles of quality strategy, assurance and control; the application of quality management principles to initiate improvements; the design and management of quality systems and procedures; and understanding quality accreditation schemes.

This competence covers collection and analysis of data; effective use of information; management of information flow; new developments in IT; the benefits and applications of IT; successful implementation of IT systems; and legislation which applies to IT.

This competence covers understanding the property industry; developing a property portfolio strategy; managing the portfolio to meet business needs; managing property costs; keeping abreast of property issues and legislation, and managing the property and asset register.

This competence covers building types and uses; the effects of structure and building services on building use; and the legislation affecting buildings.

This competence covers the maintenance implications of building structures; developing and managing fabric maintenance strategy and programmes; and delivering an effective fabric maintenance service.

This competence covers understanding and developing a maintenance strategy for building services; managing maintenance programmes and delivering an effective maintenance service; understanding the specialist areas of building management systems and energy management; and keeping current with relevant legislation.

This competence covers understanding the full range of FM support services; developing a strategy for support services management; managing the services and keeping current with the relevant legislation.

This competence covers the role of the project manager; common FM projects; development of project briefs; management and monitoring of project programmes and budgets; development and management of project teams; and project hand-over and close-out.

This competence covers understanding the service culture; delivering a customer focused service; assessing customer requirements and satisfaction levels; and the importance of soft issues.

This competence covers development of an environmental policy; the impact of plant, equipment and energy sources; waste control recycling and disposal; and keeping abreast of environmental legislation.

This competence covers space strategy; the impact of structure and services on space use; preparing briefs for office layouts; managing changes in accommodation; keeping abreast of legislation and new developments in this area.