Inca Digital Printers
Brief description of the job and key responsibilities
My key responsibility is to ensure we deliver customer satisfaction, and value for money by also providing a cost effective service. Three words that best describe my job are: Challenging, spontaneous, rewarding.
How did you find out about the position?
Eight years ago I applied for a position as an office administrator. My company gave me a window of opportunity to progress my career. A year later I was offered the position of office manager. The company soon began to grew quite rapidly and the office manager became the facilities manager.
A brief run-down of your previous roles
Chef; tour operator; cabin crew; recruitment consultant.
Unusual/ challenging aspects of the job:
Dealing with office politics, this can become quite time consuming. People who do not take health and safety seriously, people who moan it’s too cold/hot, stuffy, draughty, bright and gloomy… just the norm in the FM world. My top perk at work is… My team. They work really hard, and without them I would not achieve my goals. My favourite FM phrase is… “Time is money – use it wisely.”
Why and when did you join the BIFM?
I subscribed to the BIFM when I changed my role to FM. I also received further recognition in obtaining MBIFM status. I feel every FM should be part of a professional body helping to gain a better understanding of the FM world.
Do you have any qualifications in FM?
My company has sponsored me to complete a 'Diploma in Energy Management'
What three people, dead or alive, would you invite to a dinner party?
Jamie Oliver, Julie Walters and Richard Branson