Brief description of the job and key responsibilities
I have overall responsibility for six properties throughout the UK which provide FM solutions and full management for PFI contracts. I also head up key project initiatives within the organisation from conception to delivery.
How did you get into facilities management and what attracted you to the industry?
I worked for an ID card solution provider and through this began to work closely with many FMs. Their roles were diverse and rewarding. Two virtues that I always look for in my career. I convinced a head of facilities that I could successfully do the role and she gave me a chance.
If you could change one thing about the industry, what would it be?
More focus on FM as a career at grass root level – GCSE options with a provision of going into FM in the same way as accountants, surveyors and other professions. My top perk at work is… Flexibility to be based at home when needed. This provides valuable catch up time for both my work and family life.
Any interesting tales to tell?
My role has lead to a lot of interesting moments, most libellous if published. However, I managed to secure a night out with a previous sales team which included dinner with Martin Johnson, Lawrence Dallaglio, Will Greenwood and Jason Leonard. Who says FM isn’t rewarding? If I wasn’t in facilities management, I'd probably be… pursuing a career as a personal trainer.
What single piece of advice would you give to a young facilities manager starting out?
I had a great mentor in my first FM role and it was invaluable.
What has been your biggest career challenge to date?
Without doubt, going back to college to study the Iosh and Nebosh qualifications. I undertook all of these over a three year period.