Webinars
Studying and Assessment Guidance webinars
- Introduction to BIFM Direct and studying
- Introduction to BIFM Assessment
- Introduction to Study and BIFM Assessment
- BIFM Qualifications General Support and Guidance to Learners
- Critical Thinking for BIFM Assessments
- Keeping to the Word Count
- FM Careeer Development Pathway
- How BIFM Membership can support you
- Progress your Career in Facilities Management
- Selecting FM Software
- Professional Development Stories
Subject Tutorial webinars
- Access Management within Facilities Management
- BIFM Sustainability Survey 2017
- Corporate Social Responsibility, Sustainability and Environmental issues in FM
- Customer and Supplier Relationships
- Essentials of Workplace Leadership
- Understand Emotional intelligence in Stakeholder Relationships
- Health and Safety in Facilities Management
- Innovation and Change
- ISO
- Information and Knowledge Management within FM
- Leadership and Management
- Lone Workers: Assessing and Managing the Risks
- Manage Operational Performance and Understand Performance Measurement in Facilities Management
- Overview of Facilities Management
- People Management in Facilities Management
- Procurement and Contract Management for Facilities Management
- Project Management within Facilities Management
- Property and Asset Management in Facilities Management
- Property, Fabric and Building Services Maintenance for Facilities Managers
- Space Management Within Facilities Management
- Understanding facilities management support services
- Understand Facilities Management in a Context of an Organisation and Contribute to Contingency Planning
- Understanding Facilities Management Strategy and its Business Impact
Customer and Supplier Relationships
Two of the main stakeholders within facilities management are its customers and suppliers, both of which can impact of the efficiency and perception of the service. This webinar will help learners develop their understanding of both customers and suppliers and develop these relationships further.
This webinar also supports those learners studying the units FSP203, FM3.03, FM4.13 and FM4.15
Essentials of Workplace Leadership
This webinar explores what workplace is and why it’s important. It provides the knowledge
and tools to enable individuals to help their organisations and their clients to make more informed decisions about workplace, and to assume a leadership role in workplace change initiatives.
This webinar explores what innovation means, how to research and develop innovative ideas for FM and how to plan and implement this into working practice. Presenting this webinar is Andrew Smart, BIFM Awards winner of Leader of the Year 2017.
The new ISO 41001 standard due to be released in 2018 can help you to improve your performance and gain competitive advantage. Operationally this standard offers a real opportunity for organisations, that have not yet realised the benefits of professionally managing their facilities, to work through the potential benefits for their organisation with consistency and precision no matter where in the world they are located.
Stan Mitchell, CEO of Key Facilities Management International and a past Chair of BIFM, has been spear-heading the committee that is developing the standard. He will not only give an overview of the standard developed to date, but profile the Management System Standard and the potential impact that it will have for the sector.
Overview of Facilities Management
Develop an understanding of the scope and extent of the facilities management function and the range of associated services, the roles and responsibilities in different organisations and contexts as well as the importance of the contribution of facilities management in both societal and economic contexts.
Professional Development Stories
This webinar outlines the importance of professional development within facilities management including stories from our members about thier own professional development.
Lone Workers: Assessing and Managing the Risks
This webinar outlines some of the key issues around the topic of Lone Working. Looking at strategies for assessing the risks and providing guidance on how to manage these risks.
Following the recent release of the newly updated FM Software Good Practice Guide, we have been working with the authors, Service Works Group, to bring you more in depth information on some key themes in the guide including some important do's and don'ts.
This webinar includes speakers representing SWG, with guest speaker, Edward Payne, from Luton & Dunstable Hospital, will be sharing information on:
- FM Software terminology
- Pre-implementation considerations
- Initial assessment for an FM system
- Preparing your financial case
- Developing an implementation plan and
- Industry trends
> Download additional information for this webinar
BIFM Sustainability Survey 2017
This webinar will give you the results of the 2017 Sustainability Survey supported by British Gas, as well as further information on sustainability and how it effects facilities management.
> Download a copy of this webinar
Information and Knowledge Management within FM
This webinar will enable you to develop your knowledge and understanding of using and managing data and information and the applications, benefits and costs of IT systems within a facilities management context.
It will also provide tutorial support for those studying the FM4.11 and FM5.10 qualification units.
> Download a copy of this webinar
Progress Your Career in Facilities Management
This webinar will provide attendees with an insight into the career opportunities available within FM. It will look at how BIFM can help you progress your career, what FM skills can cover and lead to and also career planning tips for the future.
> Download a copy of this webinar
Understanding Facilities Management Strategy and its Business Impact
This webinar will enable you to develop knowledge and understanding of the drivers, tools and principles involved in developing and monitoring facilities management strategies in relation to risk profiles and the overall business strategy.
> Download a copy of this webinar
Procurement and Contract Management for Facilities Management
This webinar will help you to develop an understanding of the principles, processes and scope of procurement, contracts and contract management. The webinar will also act as a learning resource for learners undertaking the unit FM4.21.
The session is led by Chris Jeffers, Head of Facilities Management Consultancy and an active member of the BIFM Procurement Special Interest Group.
> Download a copy of this webinar
This webinar is designed to help you develop an understanding of the application of management and leadership theories and their impact on facilities management, individuals, teams and organisations. It will help link individual performance to the overall strategy of an organisation and the different approaches to management and models of team working.
The webinar also acts as a learning resource for learners undertaking the unit FM4.10
Understanding Emotional Intelligence in Stakeholder Relationships
This webinar will help you develop an understanding and awareness of emotional intelligence and how this can be used to manage stakeholder relationships.
The webinar is led by Jill Fortune MA BSc (Hons) CBIFM MRICS FHEA. With a background in property and FM practice, Jill also has over 17 years-experience educating practicing Facilities Managers.
> Download a copy of this webinar
People Management in Facilities Management
This webinar will help develop and enhance knowledge and understanding of the principles, practices and legal requirements of leading and managing staff
This webinar also acts as a learning resource for the level 4 unit, FM4.03.
Leading this is Malcolm Ashall CBIFM, a Senior Lecturer in the School of the Built Environment, Liverpool John Moore’s University and a BIFM External Quality Assurer and Assessor.
> Download a copy of this webinar
How BIFM Membership Can Support You
BIFM Membership can be used to help you in either your future career progression or your studies towards a BIFM Qualifications. This webinar explains how to fully make use of the membership benefits and what key resources are available.
> Download a copy of this webinar
Health and Safety in Facilities Management
Brief: This webinar will help develop and enhance knowledge and understanding of Health and Safety in the workplace and the Facilities Manager’s role and responsibilities in monitoring and reviewing safety systems.
This webinar is led by Julian Burton FBIFM, FM & H&S Consultant and Freelance Lecturer.
> Download a copy of this webinar
Property and Asset Management in Facilities Management
This webinar will help develop your knowledge and understanding of the principles and practices of property and asset management in a range of different scenarios and also address how to plan and manage property relocations.
This is led by Malcolm Ashall CBIFM, a Senior Lecturer in the School of the Built Environment, Liverpool John Moore’s University and a BIFM External Quality Assurer and Assessor.
> Download a copy of this webinar
Introduction to BIFM Direct and Studying
This webinar is a good introduction to the BIFM Direct platform and resources available. It will also cover studying techniques to help you with your learning as well as learning styles and time management.
The webinar is led by Jill Fortune MA BSc (Hons) CBIFM MRICS FHEA. With a background in property and FM practice, Jill also has over 17 years-experience educating practicing Facilities Managers.
> Download a copy of this webinar
Introduction to BIFM Assessment
This webinar will cover assessment expectations and techniques on how to structure your answer.
The webinar is led by Jill Fortune MA BSc (Hons) CBIFM MRICS FHEA. With a background in property and FM practice, Jill also has over 17 years-experience educating practicing Facilities Managers.
> Download a copy of this webinar
Manage Operational Performance and Understand Performance Measurement in Facilities Management
This webinar provides tutorial support to learners on the elements surrounding the management of operational performance. This webinar will develop understanding of the techniques and processes of setting business objectives and performance management within the facilities management function.
The webinar also acts as a learning resource for learners undertaking the units FMP413 and FM4.09.
Leading this is Nigel Chilvers, a qualified expert in the field of facilities management. Nigel’s career spans many years working in a diverse range of subjects including building design, construction and facilities management. He worked as a qualified Architectural Technologist for many years until he retrained as a teacher.
> Download a copy of this webinar
Property, Fabric and Building Services Maintenance for Facilities Managers
This webinar will help learners to develop their understanding of the range of strategies used in the delivery of effective property and building services maintenance in a variety of facility management contexts and the scope of management systems and technologies available.
The webinar also acts as a learning resource for learners undertaking the units FM3.11 and FM4.17 on building services maintenance.
The webinar is led by Pete Andrews, a director of a change consultancy and a partner in a property consultancy. Pete has over 25 years’ experience in operational, tactical and strategic FM for large public and private sector organisations and has also headed the FMGC teaching and consulting centre for Sheffield Hallam University.
> Download a copy of this webinar
Access Management Within Facilities Management
This webinar will provide tutorial support to learners on the elements surrounding access management and will assist in developing understanding in managing accessibility and inclusion and its impact on facilities management. The webinar also acts as a learning resource for learners undertaking the units FM3.14 and FM4.22 on access management.
This webinar is led by Chris Garbett, an experienced programme course director for facilities management degree programmes. Chris also acts as a tutor for BIFM Direct.
> Download a copy of this webinar
The FM Careeer Development Pathway
This webinar provides guiances and tips on how to use the FM Career Development Pathway to stand out from the crowd in a competitive job market, take control of your career and personal brand, and take the next steps in your career development.
This webinar features:
- Peter Forshaw, Managing Director, Maxwell Stephen about 'The employment market: what do Employers want?'
- Jill Fortune, Consultant, Three Edges Consultancy about 'Brand YOU: how to take your career further'
- Fraser Talbot, Professional Standards and Education Manager, BIFM about 'The FM Career Development Pathway: How BIFM helps you to get ahead'
> Download a copy of this webinar
Space Management Within Facilities Management
This webinar provides tutorial support to learners on the elements surrounding space management. This will assist in understanding the strategies and objectives of space management including the management of changes in the use of accommodation and emerging new developments within a facilities management context.
The webinar will also act as a learning resource for learners undertaking the units FM3.10 and FM4.18.
This webinar is led by Chris Garbett, an experienced programme course director for facilities management degree programmes.
> Download a copy of this webinar
Corporate Social Responsibility, Sustainability and Environmental issues in FM
This webinar provides tutorial support to learners on the elements surrounding sustainability and corporate social responsibilities. It will also address the legislation and environmental issues that impacts an organisation and its' external environment.
The webinar will also act as a learning resource for learners undertaking the units FSP204, FM3.02 or FM4.19.
This is led by Malcolm Ashall CBIFM, a Senior Lecturer in the School of the Built Environment, Liverpool John Moore’s University and a BIFM External Quality Assurer and Assessor.
Also make sure to check out BIFM’s Annual Sustainability in FM reports.
> Download a copy of this webinar
Project Management within Facilities Management
This webinar provides tutorial support on project management within facilities management to help develop understanding on managing a project from start to finish.
The webinar also acts as a learning resource for learners undertaking the units FM3.06 and FM4.12 on project management.
This is led by Malcolm Ashall CBIFM, a Senior Lecturer in the School of the Built Environment, Liverpool John Moore’s University and a BIFM External Quality Assurer and Assessor.
> Download a copy of this webinar
This webinar will provide tutorial support to learners on budget management within facilities management. It also acts as a learning resource for learners undertaking the units FM3.07 and FM4.07 in budget management.
This is led by Julian Burton FBIFM, FM & H&S Consultant and Freelance Lecturer. Julian is fully qualified as a lecturer; successfully delivering BIFM qualifications up to Level 6 as well as an External Quality Assurer for the BIFM Awarding Organisation.
> Download a copy of this webinar
Critical Thinking for BIFM Assessments
Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas. The aim of this webinar is to help you apply this form of thinking when you are planning, researching and writing your assessments for the BIFM qualifications.
The webinar is led by Jill Fortune MA BSc (Hons) CBIFM MRICS FHEA. With a background in property and FM practice, Jill also has over 17 years-experience educating practicing Facilities Managers.
> Download a copy of this webinar
> Download supporting resource document
Understanding facilities management support services
This webinar will cover the subject of support services operations in an organisation. It is intended that the webinar will be a suitable learning resource for learners undertaking the Level 3 FM3.09 Understanding support services operations in an organisation and the Level 4 FM4.04 Understanding facilities management support services operations.
This is led by Malcolm Ashall CBIFM, a Senior Lecturer in the School of the Built Environment, Liverpool John Moore’s University and a BIFM External Quality Assurer and Assessor.
> Download a copy of this webinar
Understand Facilities Management in a Context of an Organisation and Contribute to Contingency Planning - January 2016
This webinar will help you develop your knowledge and understanding on the different ways business organisations are structured and how different functions, culture and processes affect facilities management (FM). It will also address the disaster planning aspects of FM.
This webinar also covers the learning outcomes of the level 3 units FM3.08 "Understanding FM in a context of an organisation” and FM3.13 "Contribute to disaster recovery and contingency planning".
The webinar is led by Malcolm Ashall CBIFM, a Senior Lecturer in the School of the Built Environment, Liverpool John Moore’s University and a BIFM External Quality Assurer and Assessor.
> Download a copy of this webinar
> Download a copy of this business continuity planning example
Handy tips and techniques on reducing word count in assessments - January 2016
This webinar is led by Chris Garbett. Recently retired, Chris was the Director of the Centre for Facilities Management (C4FM) at Leeds Beckett University. At C4FM, Chris had overall management of the MSc, BSc and Professional Facilities Management courses.
> Download a copy of this webinar (PDF)
BIFM Level 3 unit on specification and procurement of facilities supplies and services FM3.04 - November 2015
This webinar focuses the BIFM Level 3 unit on Specification and procurement of facilities supplies and services (FM3.04). It will help you to understand; the general function and nature of specifications used in the procurement of facilities supplies and services, the different procurement processes and contractual arrangements used for facilities supplies and/or services and how contracts can be managed to ensure delivery to specification and, where possible, to achieve added value. The webinar is led, once again, by Julian Burton FBIFM, FM & H&S Consultant, Freelance Lecturer and External Quality Assurer for the BIFM Awarding Organisation.
> Download a copy of this webinar (PDF)
BIFM Qualifications General Support and Guidance to Learners
October 2015
This webinar will cover what you, as a learner, will need to know in terms of policies, resources available to you and assessment guidance. It will also cover an introduction to facilities management which will help form part of your learning for the unit FSP201 or FM3.01.
The webinar will be led by Julian Burton FBIFM, FM & H&S Consultant and Freelance Lecturer. Julian is fully qualified as a lecturer; successfully delivering BIFM qualifications up to Level 6 as well as an External Quality Assurer for the BIFM Awarding Organisation.
> Download a copy of this webinar (PDF)
> Download mind map by FM Guru ’What FMs do’ (PDF)
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Introduction to Study and BIFM Assessment
September 2015
This webinar will provide you with an outline of the common learning styles and tools that can be used to identify your preferred learning styles. It will provide you with guidance on how to plan and manage your learning, adapted to your preferred style. It will also outline BIFM’s approach to assessment which will help shape your approach to learning.
The webinar was led by Jill Fortune MA BSc (Hons) CBIFM MRICS FHEA. With a background in property and FM practice, Jill also has over 17 years-experience educating practicing Facilities Managers.
> Download supporting documents (PDF)
> Download a copy of webinar (PDF)
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Documents
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