Face to Face Courses

Browse our brochureAcademy Brochure 2018 Q1 and 2

The BIFM Academy will support you to realise your maximum potential and feel good about your contribution to the workplace and the FM profession. Get access to the knowledge and techniques you need to develop and deliver to the best of your ability, and be guided by industry experts whose brief is to help you progress to the next level of your career.

Our face-to-face courses are highly participatory with a combination of instruction using relevant examples, up-to-date case studies, interactive exercises and group discussions. Browse our upcoming courses by subject below or click here to search via date.

Workplace Leadership Programme Courses

Essentials of Workplace Leadership (in partnership with 3edges)

In this intensive three-day course learners will look more holistically at workplace by challenging their preconceptions of what workplace is and why it’s important. Learners will be provided with knowledge and tools to enable them to help their organisations and their clients to make more informed decisions about workplace, and to assume a leadership role in workplace change initiatives.

Level: Management
3 days 
from £1,199 (+VAT)

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Overview Courses

An Introduction to Facilities Management

If your new to facilities management or looking for a career change, then this course is a perfect introduction to the key skills that will help you to progress and cement your career in FM.

Level: Operational
3 days 
from £895 (+VAT)

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The Effective FM Professional

In the rapidly evolving world of FM; juggling competing priorities, growing stakeholder requirements, limited resources and a multitude of compliance issues, FM professionals require a unique combination of management skills, technical knowledge and personal attributes to succeed. This intensive three-day course equips you with skills, knowledge and techniques that will help you to create and sustain effective operations as a senior facilities manager.

Level: Management
3 days
from £895 (+VAT)

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Leadership and Management Courses

Black Belt Negotiations

Get the deal you want... and build better business relationships. Black Belt Negotiation’s neuroscience-based techniques have made this highly interactive course a huge international hit. It sheds light on how certain negotiating behaviours can unintentionally alienate the other side. Learn why, and the methods you should be using instead.

Level: Management
1 day
from £350 (+VAT)

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Introduction to Team Leading

Team leaders typically spend 80% of their time fulfilling a hands-on functional role, allowing just 20% of their time for the supervision of others. This interactive course distinguishes between being a team member and a leader, and introduces the three piers model - a foundation to help you succeed in the role.

Level: Operational
1 day
from £350 (+VAT)

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Managing Flexible and Remote Teams in FM

The rise of flexible working and managing remote teams within facilities management has increased exponentially in recent years, however, tools and skills to manage workers have not followed at the same pace. Managers may increasingly find they do not have the capabilities to deal with issues that may arise. This one-day course focuses on the specific tools and skills you need to lead remote, flexible and virtual FM workers to build and maintain high performance.

Level: Management
1 day
from £350 (+VAT)

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Time Management, Delegation and Organising Skills

Develop tricks and strategies to achieve your potential in the workplace. Not only does it help with greater productivity, it can reduce errors and make a positive impression on clients and your superiors. This course is an exploration of practical self-management tools and techniques to help you maximise your time and focus on what really matters in your working day.

Level: Operational
1 day
from £350 (+VAT)

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Building Effective Relationships in FM

Good working relationships are critical to your success as an FM Professional. Relationshipbuilding skills impact on our ability to negotiate effectively, deliver projects and meet deadlines. Strong relationships can also support informed decision making and cooperative solutions to an organisation’s goals. This interactive course will help you develop positive and productive relationships with your clients, contractors and colleagues.

Level: Management
1 day
from £350 (+VAT)

DETAILS COMING SOON

Professional and Personal Skill for Employability, Career and Individual Progression

Create positive impact on your long-term career performance by learning a host of developmental tools, techniques and concepts of reflective practice. Develop an understanding of behavioural styles and get to grips with the importance of emotional intelligence.

Level: Operational
1 day
from £350 (+VAT)

DETAILS COMING SOON

Procurement and Contract Management Courses

Contract Management: Commercial Models/KPIs/SLAs

Got a failing contract? Learn how you can put it back on track. Enhance your commercial skills and learn to maximise value – financial and functional - from your FM contracts. This course will help you to better understand the key elements that go into an FM contract and the tools and techniques you can use to improve delivery of current and future contracts.

Level: Management
2 days
from £650 (+VAT)

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FM Strategic Sourcing ISO 41012

Strategic sourcing is a powerful tool that can be used to reduce costs, improve quality and deliver efficiencies and better outcomes in FM procurement. This course will take you through the FM strategic sourcing process, from defining requirements, contracting and managing service performance, and providing examples and case studies to illustrate how to source FM solutions and avoid common mistakes.

Level: Management
2 days
from £650 (+VAT)

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Successful Outsourcing Through Collaboration

It’s easy for clients and service providers to blame each other when projects go wrong; an approach that does not deliver success and growth for either party. Contemporary outsourcing models are increasingly complex and require collaboration to succeed. This one-day course will teach you how you can build collaborative partnerships, based on transparency and mutual trust to deliver shared success.

Level: Management
1 day
from £350 (+VAT)

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Property and Building Services Management Courses

Effective Property Management

Selecting, managing and maintaining property and fixed assets has a major influence on the effectiveness and profitability of any organisation. This course explores the importance of a property strategy and how asset registers can be an effective tool for property management.

Level: Management
2 days
from £650 (+VAT)

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Managing Building Services

Poorly managed building services can have environmental, financial and legal repercussions as well As increasing risks and discomfort for users. How can you manage your building services to deliver cost effective, sustainable, comfortable, functional and safe environments? This course provides an overview of the range of building services and how to get the most from them to ensure your buildings work effectively.

Level: Management
2 days
from £650 (+VAT)

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Space Planning

Struggling to optimise the use of space in your buildings? Space is one of the most valuable assets a business can own. Utilising space correctly can not only save money, it can also improve customer experience, reduce accidents, improve morale and wellbeing and increase efficiency.

Level: Management
1 day
from £350 (+VAT)

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Quality Management and Customer Service courses

Improving the Customer Experience

Do you have a great product or service, but find your customers are not returning? Customers who have a great experience from start to finish with your business can become enthusiastic life-long advocates. Book this practical course in which you will learn quick, cheap and easy ways to immediately improve your customer’s experience, exceed customer expectations, turn one-time customers into loyal followers and in turn, improve your competitive advantage and increase overall revenue and sales.

Level: Operational
1 day
from £350 (+VAT)

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Maximising Value from your FM data to Encourage Lean Principles

Explore these core business principles and tools that can help your company reduce errors, improve business processes and performance and give you a competitive edge. This two-day course provides insight into how you can turn your FM data into insight to support business planning and operations and use Quality Management and Lean Principles to create more value for your customers and organisation with fewer resources.

Level: Operational
2 days
from £650 (+VAT)

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Strategy and Innovation Courses

Survive & Prosper: Building a Strategy for Business Resilience

How can we ensure our organisations overcome risks and threats and move forward? How can an organisation successfully anticipate, prepare for, respond and adapt to unexpected threats and sudden disruptions in today’s interconnected world? This course will help you to develop resilience and security strategies for public and private sector organisations and methods you can use to ensure they form part of organisational culture.

Level: Management
1 day
from £350 (+VAT)

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Facilities Management Strategy

Develop your ability to think strategically using the latest tools of strategic business management. Gain insight into approaches and tools you can use to improve your FM strategies and give your business a competitive advantage.

Level: Strategic
2 days
from £650 (+VAT)

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FM Innovation and Change

We all know that embracing innovation and constructively managing change is critical to business success. But exactly how do you do it? This course examines the impact of innovation and change on business performance and provides you with specific tools and techniques for building a culture of innovation and helping your organisation embrace change.

Level: Management
1 day
from £350 (+VAT)

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Preparing your Organisation for ISO 41001

Fine tune your business operations, manage your risk and make your organisation more attractive to clients. ISO 41001 certification can help you to improve your environmental performance and gain competitive advantage. This course gives you an in-depth understanding of the concepts, terminology and requirements of the 41001 MSS, with interactive sessions that examine each element of the standard and how it might be applicable to your specific circumstances.

Level: Management
2 days
from £650 (+VAT)

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The Effective Facilities Management Professional

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