Darren Townsend

Zonal Manager, Sodexo  

Studied: BIFM Level 4 Certificate in Facilities Management 

BIFM Recognised Centre: Sheffield Hallam University

"I have enjoyed studying for the qualification as it has given me more in-depth knowledge of the FM industry as a whole.

I found studying difficult at first, however, as time progressed, it became easier as I was able to structure my learning. Since gaining my qualification, I have taken on a much larger role of managing both Hard & Soft areas of the business. I would like to progress to the next level with a focus on wider Integrated Facilities Management bringing this back into the work place and putting it into practice with my management team and front end staff.

I want to create an environment where a Cleaner will report a light out and a Technical will report a soft service issue - all prior to the customer seeing it first - a íOne Teamí approach to FM."


Find out more about BIFM Qualifications                             

To find out more about the different levels and size of qualifications in facilities management that are available, click on the links below:

Contact us with any questions

If you have any queries about whatís right for you, where to study, and if youíre an employer, how the qualifications can work for your organisation, contact us at:

t: +44 (0) 1279 712651
e: qualifications@bifm.org.uk