Highly Commended: Foreign & Commonwealth Office, Facilities Management Client Unit
The Facilities Management Client Unit (FMCU) was created by the FCO in 2008 to manage the FM outsourced contracts across the UK and overseas, to help resolve complex and varied issues and be accountable for targets and operations.
The FMCU ultimately achieved their goals for Vision 20:20, which included a global investment program and key FM contracts, by working as “one team” and sharing communication, knowledge and experience across key stakeholders, as well as providing support and ownership within the team. The team are well-deserved runners-up for their commitment to each other and the customer experience, by crafting long-lasting relationships that ensure the team is effective and innovative.
Highly Commended: UBS Integrated Facility Management
Sector: Financial Services
The UBS’ Integrated Facility Management (IFM) team also earned a highly commended award for their delivery of the UBS workplace vision, which involved a move of 6,500 employees.
The move to 5 Broadgate would not have been possible without the dedication and commitment of the UBS IFM team. Initiatives included creating a “one team” philosophy and culture to break down barriers between the client and suppliers, a “TogetherNow” engagement program to raise the profile of FM in the workplace and to ensure all services were delivered under the most sustainable practices.