Events

Building Effective Relationships in FM - 27 April, London - 1 day course

27th April 2017 (9:00AM)

Location	ETC venues Norton Folgate 4-12 Norton Folgate London England E1 6DQ United Kingdom Tel: +44 (0)1279 712 620
Contact	BIFM Academy
Email	academy@bifm.org.uk
Tel	+44 (0) 1279 712631
Website	Book Now
Details	Good working relationships are critical to your success as an FM Professional. Relationship-building skills impact on our ability to negotiate effectively, deliver projects and meet deadlines. Strong relationships can also support informed decision making and cooperative solutions to an organisation’s goals. This interactive course will help you develop positive and productive relationships with your clients, contractors and colleagues. Is it for you? Those in FM whose role requires them to foster positive and productive relationships with clients, contractors, suppliers and colleagues. What will you learn? You will learn to develop a "one team" attitude, based on improving the effectiveness of the relationships you build. Advance your interaction skills by identifying a new point of view and ensure your relationships are meaningful and long-term. Learn to understand the impact your behaviour has on others and develop a deep understanding of behavioural types to inform you to be able to the value the differences in people and utilise this to your advantage. Learning techniques within this course •instructor led discussion •group workshop •self-analysis •profiling and case studies •lecture •presenting your findings •video •gamification Learning resources •comprehensive course handbook •profiling tools for yourself •profiling tools for others •case studies •equivalent to 6 CPD hours All BIFM Academy day courses include refreshments and lunch. Register now Click here to register BIFM members - £350pp +VAT BIFM non-members - £450pp +VAT Request a course To suggest a course you think would be useful click here.
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