Improve your FM data to assist with quality management and help deliver ‘lean’ operations - 8-9 May, London - 2 day course
8th - 9th May 2018 (9:00AM - 5:00PM)
|Location||etc.venues Norton Folgate
4-12 Norton Folgate
Tel: +44 (0)1279 712 620
|Tel||+44 (0) 1279 712631|
|Details||This two day course provides insight into how you can turn your FM data into insight to support business planning and operations and use quality management and lean principles to create more value for your customers and organisation with few resource.
Is it for you?
If you are a facilities management professional who is responsible for streamlining a process or are in possession of data which is not being utilised, you will benefit from this course.
What will you learn?
Day 1: Maximise Value from your FM Data
Learn to maximise the value of your FM data but understanding how to collate, analyse and use information effectively to support business objectives, measure performance and meet regulatory requirements.
Explore management metrics to maximise performance from your suppliers, assets and teams.
Assess techniques and systems to manage information collection, flow and retrieval securely and within current legislative requirements.
Day 2: Quality Management and Lean Principles
Learn how quality management and continuous improvement programmes can benefit your organisation, your customers and your key stakeholders.
Develop an understanding of how quality standards and accreditation schemes can guide the set-up of systems and processes to ensure that critical FM requirements are addressed successfully.
Learning techniques within this course
•instructor led discussion
•profiling and case studies
•comprehensive course handbook
•profiling tools for your business
•process flow charts
•equivalent to 12 CPD hours
All BIFM Academy day courses include refreshments and lunch.
Click here to register
BIFM members - £650pp +VAT
BIFM non-members - £750pp +VAT
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