The Effective Facilities Management Professional, 17-19 June, Dubai

17th - 19th June 2018

Location Towers Rotana,Sheikh Zayed Road, Dubai, United Arab Emirates
Contact Neil Everitt
Tel +44 (0) 7939 588415
Details Senior Facilities Managers are responsible for the development of effective facilities strategies covering multiple disciplines and operational scenarios. They must manage the successful implementation of those strategies and ensure their sustainable success in the face of constant change.

Faced with the demands of multiple stakeholders, limited resources and a multitude of compliance issues, the effective FM professional requires a unique combination of management skills, technical knowledge and personal attributes.
In this intensive three-day programme delegates will review the full range of competences required, will learn how to best utilise them to ensure the achievement of strategic objectives and will consider how to maintain that success over a sustained period.
This course is for senior facility managers or experienced junior FMs who aspire to that position; those considering the BIFM L4 qualification who wish to assess their knowledge of the FM professional standards.

Benefits for attendees:
- Gain a better understanding of the role of a Senior -
- Facilities Professional
- Identify competency areas for further study
- Learn techniques for managing FM operations at a senior level
- Discover ways of maintaining an effective FM operation

A highly interactive series of workshop sessions where delegates will:
- Hear from an experienced practitioner to inspire confidence
- Share personal experiences to ensure understanding
- Carry out individual exercises to reinforce learning
- Join in group exercises to benefit from team thinking

This will be supplemented by presentations and supporting materials.

Day One – Strategy Development
Quality and Stakeholder Management 1
• Understanding stakeholder objectives, requirements and value
Policy Implementation and Change 1
• FM organisational and service requirements, targets and objectives
Property Asset Management
• Managing property and fixed assets
Finance and Procurement 1
• Procuring FM goods and services
• Meeting FM compliance, risk and business continuity requirements

Day Two – Managing Performance
Service Delivery 1
• Ensuring the delivery of FM service provision
Finance and Procurement 2
• Financial, budget and resource management
Management Systems
• Facilities management systems and Key Performance Indicators
Quality and Stakeholder Management 2
• Managing stakeholder relationships
People 1
• HR and the Facilities Manager

Day Three – Sustainable Success
Quality and Stakeholder Management 3
• Customer feedback and continuous improvement
People 2
• Motivate, manage and develop FM teams
Service Delivery 2
• Problem solving, prevention measures and corrective actions
Policy Implementation and Change 2
• Project management and change management techniques

To book this course, contact:

Neil Everitt

Mob: +44 (0) 7939 588415

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