The Effective Facilities Management Professional - 19-21 November, London - 3 day course

19th - 21st November 2018 (9:00AM - 5:00PM)

Location etc.venues Tenter House
45 Moorfields
United Kingdom
Tel: +44 (0)1279 712 631
Contact BIFM Academy
Tel +44 (0) 1279 712631
Website Book Now
Details In the rapidly evolving world of FM: juggling competing priorities, growing stakeholder requirements, limited resources and a multitude of compliance issues, FM professionals require a unique combination of management skills, technical knowledge and personal attributes to succeed.

This intensive three-day course equips you with skills, knowledge and techniques that will help you to create and sustain effective operations as a senior facilities manager.

Is it for you?
This course is for you if you are in a senior FM role looking to assess your knowledge and build on your existing skillset, or you are an experienced junior FM looking to aspire to a more senior position.

What will you learn?
You will cover the following topics:

Quality and Stakeholder Management; Part 1, 2 and 3
•understanding stakeholder objectives, requirements and value
•managing stakeholder relationships
•customer feedback and continuous improvement

Policy Implementation and Change; Part 1 and 2
•FM organisational and service requirements, targets and objectives
•project management and change management techniques

Property Asset Management
•managing property and fixed assets

Finance and Procurement; Part 1 and 2
•procuring FM goods and services
•financial, budget and resource management

•meeting FM compliance, risk and business continuity requirements

Service Delivery; Part 1 and 2
•ensuring the delivery of FM service provisions
•problem solving, prevention measures and corrective actions

People; Part 1 and 2
•HR and the facilities manager
•motivate, manage and develop FM teams

Management Systems
•facilities management systems and key performance indicators

The above topics will be split in to three days, (day one - Strategy Development, day two - Managing Performance, day three - Sustainable Success)and help you better understand your role, identify competency areas and aknowledge areas for further study.

Learning techniques within this course
•instructor led discussion
•group workshops
•self analysis
•written exercises
•set reading
•action planning
•individual exercises

Learning resources
•comprehensive course handbook
•profiling tools for yourself
•profiling tools for others
•document templates
•process flow charts
•equivalent to 18 hours CPD

All BIFM Academy day courses include refreshments and lunch.

Register now

Click here to register

BIFM members - £895pp +VAT
BIFM non-members - £995pp +VAT

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Related topics

Building design

Building services

Business organisation


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Facilities services

Facilities Maintenance


FM market






People management

Motivation & reward


Professional issues


Risk management

Strategic FM