The Internet of Things (Published June 2018)

The Internet of Things is changing businesses and leading to a digital disruption and data explosion. The opportunity that technology presents to change the way FM works is huge, and this Guidance Note details the four distinct layers which make up the Internet of Things, enabling an increased understanding in real-time of what is happening throughout every aspect and component of a building and its operation - providing valuable contextual data for analytical purposes. In addition this Guidance also offers practical examples of the implementation of IoT in FM and explores additional areas such as security and data management.

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Supplier and contractor handover (Published April 2018)

This document is designed to give an overview of the process by which a client organisation may plan and operate the hand-over of responsibility for supply of goods/services/works to a contractor. It aims to provide a helpful explanation of some of the potential challenges for FM/Procurement managers who either do not know about the subject because they are new to it, or who may want some reminders of the main topics involved.


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Introduction to Service Level Agreements (SLAs) (Published December 2017)

The Introduction to SLAs Guidance Note includes useful information for FM professionals who are involved in the procurement process, it gives some simple and practical suggestions to help both customers and suppliers and is based on live experience in the workplace.

The document highlights key elements that facilities managers need to understand in the procurement process, especially when defining the service objectives in order to manage the expectations of both parties.

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Counter Terrorism Advice for FM (Published November 2017)

Terrorism is an issue which is not going to go away anytime soon. Attacks around the world are increasing and there is no sense that this will reduce in the years to come.

It is important that all FM professionals understand the threat they face and take action to reduce their vulnerabilities. When a terrorist attack happens, itís too late to do your planning. Businesses can and should do all they can to deter any terrorist from attacking their site.† The best way to do this is to have good and obvious security that makes terrorists believe that an attack would fail.
This Guidance Note introduces FM professionals to key parts of terroristsí thinking and includes a security audit checklist.

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Statutory Compliance (Published October 2017)

The Statutory Compliance in FM Guidance Note will help facilities management professionals involved in supply chain management understand statutory compliance across procurement projects. It includes useful information for FM professionals who are involved in the procurement process, from those with in-house procurement teams and working in supply chain management to those directly handling the responsibilities of purchasing.The document highlights key elements that facilities managers need to understand in the procurement process, to ensure that all facilities and FM supply chain facilities remain statutorily compliant in areas such as legislation and resource management.

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Agile Working Change Management

The Agile Working Change Management Guidance Note is aimed at FMs working at a senior and/or operational level and covers the benefits of agile working and how to successfully plan and implement an integrated approach to deliver sustainable change in working behaviour.†
Agile working describes a range of work settings that allow people and organisations to make new choices about when, where and how they work. It is underpinned by mobile technology and applies to people working both in and away from the traditional office, such as at home, on the road or remotely in other locations.

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Operational Cost Benchmarking

This Guidance Note helps facilities management professionals to highlight best practice and identify gaps in performance through operational cost benchmarking.

The guide complements BIFM's existing Benchmarking Good Practice Guide and aims to assist FMs in gaining a comparative view of operational functions, such as maintenance, cleaning, catering and security, against other similar organisations to improve efficiencies and save money.

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Collaboration in FM: Integrated Supply Chain Management

BIFM and the BIFM and the Procurement SIG have produced this guidance to† explore the nature of collaborative relationships within the supply chain. This Guidance Note helps facilities management professionals decide whether collaborative relationships are appropriate and how the BS 11000 Collaborative Business Relationships (CBR) works in practice.

This guidance note covers:

  • The collaborative working options available which include: partnership, partnering alliancing and tips for managing the relationship post contract
  • Tips on how to determine a supplier's suitability for collaborative working
  • Styles and definitions of Collaborative Business Relationships (CBR)
  • Examples of a Collaborative Working Agreement and BS 11000 Collaborative Business Relationship Model.

Click here to view BIFM Webinar: Collaboration in FM >>

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BIFM Food Clean-Up Guidance

Staying safe checklist in association with RiskCentric

The information in this guidance will help you to prepare a flood clean-up plan and keep your staff safe during the process.

The clean-up process can be divided into five key stages:

  • Personal safety during clean-up
  • Securing buildings and utilities
  • Identifying damage and initial clean-up of building contents
  • Decontaminating buildings and contents
  • Worker safety during clean-up
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BIFM Flood Risk Management Guidance

Best Practice Checklist in association with RiskCentric

Whether itís caused by climate change or building on flood plains, flooding is becoming more frequent and more intense.

This guide outlines various measures you can take to help reduce the damage to your business, however high or low your flood risk.

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CDM Regulations 2015


BIFM has published a new guidance note supported by International Workplace on the Construction Design and Management (CDM) Regulations 2015.†
This document outlines the principles of the regulations, and the key changes related to construction design and management regulations.†
This is the latest in a series of new and improved guidance to support standards and professionalism in facilities management.

Members: Download this guidance note >>

Non-Members: Download this guidance note >>

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Getting Started with NEC3

BIFM and the Procurement SIG have produced a brand new Guidance Note on Getting Started with NEC3. This guidance helps you chart your way through the NEC Term Service Contract (TSC) and the NEC Term Service Short Contract (TSSC) from an FM perspective.


It includes information on each contract to enable you to choose which would be more suitable for your specific needs, and incorporates details on core clauses and contract data.

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ESOS Guidance notes for FM


This Guide looks at ESOS - a new piece of EU legislation which requires member states to introduce a mandatory programme of energy audits for 'large enterprisesí. This means over 7,000 of Britainís biggest companies will be required to comply Ė with the initial audits to be undertaken by 5 December 2015.

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Ethical Procurement and Supply

Best Practice Requirements in association with the Chartered Institute of Purchasing & Supply (CIPS)

This document outlines the importance of ethical procurement and supply, and also provides guidelines to assist those procuring goods, works and services. It will cover:

  • The importance of ethical procurement and supply
  • Regulatory requirements
  • Organisational responsibilities
  • Personal responsibilities
  • Areas of risk for unethical procurement and supply
  • Adopting ethical procurement codes of practice.
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BIFM Supply Chain Relationship Management

This Guidance Note outlines the key aspects for successful supply chain relationship management and why it is important. It will cover:

  • Terminology and definitions
  • Why supply chain relationship management is† necessary
  • The key components of good supply chain relationship management
  • The benefits to both supplier and customer
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Measuring Contractors Performance Using KPIs

Why measure performance?

The purpose of this Guidance Note is to get you to start thinking about different ways to measure and score contractors performance.

The main reasons for measuring performance are to:

  • Learn and improve
  • Report internally and externally
  • Demonstrate compliance
  • Provide information to help managers make better informed decisions
  • Comply with external reporting regulations and information requests

Click here to download this guide>>

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Winter Risk

Winter Risk Management Guidance (updated October 2017)

Best practice checklist

Does your snow and ice management plan include these important criteria?

BIFM has been working alongside GRITIT the experts in ensuring organisations are prepared to deal with whatever the weather throws at them, to produce this piece of Guidance to ensure BIFM members are suitably prepared ahead of winter weather.

This includes the BIFM Winter Weather Checklist of best practice points that organisations should consider when reviewing or developing winter risk management plans.

Click here to download this guide>>

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Flood Risk Management Guidance

BIFM Flood Risk Management Guidance

Best Practice Checklist in association with RiskCentric

Whether itís caused by climate change or building on flood plains, flooding is becoming more frequent and more intense.†

This guide outlines various measures you can take to help reduce the damage to your business, however high or low your flood risk.

Click here to download this guide>>

BIFM publishes new Statutory Compliance Guidance Note for procurement

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BIFM publishes new Statutory Compliance Guidance Note for procurement

New guidance to help facilities management professionals involved in supply chain management understand statutory compliance across procurement projects.

Read more