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Enabling Positive Experiences: Workplace Wins for J&J on World FM Day

16-05-18 12:58 BIFM

The top prize at the Global FM Awards for Excellence in Facility Management 2018 has been awarded to Johnson & Johnson (J&J) for its 2020 Workplace Experience Strategy which aligns employee experience, organisational values and business strategy across the organisation worldwide to boost collaboration, innovation and growth.

The Platinum Award winner, one of three put forward by the British Institute of Facilities Management (BIFM), had previously taken the top spot at the 2017 BIFM Awards in the Impact on Employee Experience category.  The workplace initiative was identified by BIFM as a world leader in workplace innovation and employee experience by the way it used the idea of the office as an expression of corporate identity, culture and values. J&J implemented the strategy via four tools used to help evaluate, manage and harmonise workplace experiences right across its global enterprise. The outcome for the business was increased efficiency and effectiveness and better health and wellbeing. In 2017, two years after the project started, a Leesman survey found that 85% of employees believed workplace design mattered to their overall experience.

Hosted this year by the South Africa Facilities Management Association, SAFMA, the Awards are designed to celebrate and acknowledge the very best in facilities management worldwide. Entries are judged on innovation, advancement of FM, corporate outcomes, contribution to FM worldwide and leadership in FM operations.

Commenting on the calibre of 2018’s entries, SAFMA said “They have all shown an admirable passion for the advancement and development of innovative solutions to complex FM problems; increasing efficiency, reducing costs, sustainability and workforce wellbeing have been at the heart of this year’s stellar entries

Presenting the Platinum Award at BIFM’s International SIG meeting, hosted by Microsoft on World FM Day, lead judge Andy Kelly said “It was a tall order to determine an overall winner from such a strong field, but the success of J&J’s workplace project, to unite its 130,000 strong global team through an excellent employee experience and place them at the heart of its business, is an outstanding example of progressive FM in action. It is the absolute embodiment of today’s theme, Enabling Positive Experiences”.

Commenting separately, BIFM’s CEO Linda Hausmanis said “I’m delighted to see Johnson & Johnson’s workplace project win this prestigious title. The initiative is a trailblazer for a new way of thinking about facilities management – one that aligns workplace experience with business performance; a template for a value – not cost - driven approach to workplace management.”

> See highlights from World FM Day here.

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